Voucher Auction

Updated: 2018-11-20.

When a flight is oversold, gate agents may hold a voucher auction to get some passengers to rebook onto later flights in return for compensation.

During a voucher auction, gate agents start at a low voucher compensation value and move up, and wait for hands to raise as they call out higher and higher dollar amounts.

The voucher is often a coupon for amounts off future flights, but may also be other compensation, such as frequent flier points.

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