Updated: 2017-03-28.

On a flight, the purser is head of the cabin crew, responsible for overseeing the flight attendants and making sure travelers are content and taken care of. The purser keeps detailed reports as a log, and also ensures that in-flight service and refreshments are served in a timely fashion.

On a ship, the purser ensures that all ship attendants are taking care of the guests, and may help passengers fill out any necessary customs forms, though most attendants help with that.

« Back to Glossary Index